Privacy Policy
Helvetia Training & Consulting AG is committed to protecting the privacy of those who use our site and services. This policy explains how we collect, use, and safeguard your personal data when you interact with our online platform and engage with our training and consulting services.
Who We Are
Helvetia Training & Consulting AG, located at 86 Talstrasse, 8001 Zurich, Switzerland, is the data controller responsible for processing your personal data in accordance with this policy.
Information We Collect
We collect personal data you provide directly to us. This may include information such as your name, email address, phone number, job title, company affiliation, billing information (if applicable), and any other information you choose to provide when contacting us, registering for a course or service, or submitting inquiries.
We also collect certain information automatically when you visit our site. This may include your IP address, browser type, operating system, referring URLs, access times, and information about how you use our site. This helps us understand how our site is used and improve its functionality.
How We Use Your Information
We use your personal data for various purposes, including:
Providing, operating, and maintaining our services, including interviewer skills training, behavioural interviewing workshops, candidate evaluation techniques, recruitment process consulting, and communication training.
Processing transactions and delivering the services you request.
Communicating with you, responding to your inquiries, and providing customer support.
Sending you administrative information, such as confirmations, invoices, technical notices, updates, and security alerts.
Improving, personalizing, and expanding our services and the content offered on our site.
Developing new products, services, features, and functionality.
Understanding and analyzing how you use our services.
Sending you marketing communications, such as newsletters and information about our services, in accordance with your preferences and applicable law.
Detecting and preventing fraudulent transactions and other illegal activities, and protecting the rights and property of Helvetia Training & Consulting AG and others.
Complying with legal obligations and professional requirements.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a contract: We process data necessary to fulfill our obligations arising from contracts with you, such as providing training or consulting services.
Legitimate interests: We may process your data for our legitimate business interests, provided these do not override your interests and fundamental rights. This includes improving our services, marketing activities, and preventing fraud.
Consent: We may process your data based on your explicit consent, particularly for sending marketing communications where required by law. You have the right to withdraw your consent at any time.
Legal obligations: We may process your data to comply with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with third parties in the following circumstances:
Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, IT services, and customer service. These third parties are obligated to protect your data and use it only for the purposes for which it was shared.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your data if required by law, subpoena, or other legal process, or if we have a good-faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
With Your Consent: We may share your information with your consent or at your direction.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. When transferring data internationally, we implement appropriate safeguards to ensure your data is protected in accordance with this policy and applicable law, such as using standard contractual clauses approved by the relevant authorities.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data under certain conditions.
The right to request restriction of processing your personal data under certain conditions.
The right to object to our processing of your personal data under certain conditions.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller under certain conditions.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our site may contain links to third-party websites. This privacy policy applies only to our services. We are not responsible for the privacy practices or content of linked sites. We encourage you to read the privacy policies of any third-party site you visit.
Contacting Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Helvetia Training & Consulting AG
86 Talstrasse
8001 Zurich
Switzerland